Online Security: Protect Against Fraud

Your Security Is Our Top Priority

LendingTree is a free financial services marketplace, and we only work with legitimate financial institutions. We will never request payment from you.

Because we’re an established and recognizable brand, fraudsters often impersonate us and other financial companies we work with to gain your trust. Below you’ll find tips and tools to guard against common scams.

Watch Out for Imposters

LendingTree is 100% free to use. We are not a lender – we are a loan shopping marketplace that connects you with trusted lenders. We do not offer loans, approve loans or process loans in any way.

LendingTree will never:

  • Ask you to pay us
  • Approve you for a loan
  • Ask for bank account numbers, usernames or passwords

Be on the lookout for LendingTree copycats. Here’s how to tell if it’s really us:

  • Our emails use the domain @LendingTree.com.
    Don’t trust email addresses that use our name in other ways, such as [email protected].
  • Our website is simply LendingTree.com.
    Don’t trust websites that include our name, such as LendingTreeIsGreat.com.
  • Our company is called LendingTree.
    Don’t trust companies with similar sounding names, such as Funding Tree.
  • Our social media profiles are verified.
    Look for the blue checkmark next to our name to make sure you’re following the real LendingTree.

If you spot something suspicious, let us know by emailing [email protected].

How to Spot a Scam

Fraudsters want you to give them money or your personal information. They may call you, email you, send you letters in the mail or direct you to a suspicious website.

Here are common signs that someone is trying to trick you:

  • They say you’re approved even though you didn’t apply for a loan with them.
  • They make claims that are too good to be true, such as promising to erase your debt.
  • They ask you to pay them an “advance fee,” “upfront fee” or “insurance payment.”
  • They ask you to make a payment through alternative channels, such as through Cash App, Bitcoin, Western Union or gift cards.
  • They ask you to make a small deposit in exchange for a larger sum of money later.
  • They ask you to overpay and tell you they will refund you the difference.
  • They reach out to you in an unexpected way, such as through text message, WhatsApp or social media.

More Tips to Stay Safe

Remember, listen to your gut. If something doesn’t feel right, it probably isn’t.

  • Don’t get caught up in the moment. Scammers try to make you act quickly before you can think. No legitimate lender should push you into applying, giving information, handing over money or doing anything else that makes you uncomfortable.
  • Make sure you know who you’re talking to. If someone calls you claiming to be a lender or asking for your personal information, you should ensure that they are who they claim to be. You can find the lender’s official phone number on their website and call them directly instead.
  • Be cautious when opening unexpected email attachments and links. Bad actors can use emails, attachments, and links to improperly gather your personal information. If you get an email from someone you don’t know that includes a link or attachment you didn’t ask for, be cautious. LendingTree will only send you emails from addresses that end in @lendingtree.com.
  • Research lenders before working with them. LendingTree only works with legitimate lenders, and you can browse reviews of our lender partners.

Steps We Take to Help Protect You

LendingTree uses multiple layers of security to protect consumer data that meets or exceeds industry standards and regulatory guidelines. This includes:

  • Encryption technology
  • 24×7 security monitoring
  • Advanced data protection
  • Fraud prevention tools

Our Information Security program also includes policies and standards that require confidential treatment of client information, annual training for employees on information protection, and oversight of third-party providers.

We continually evaluate the cyber threat landscape and continue to invest in industry-best capabilities to keep consumer data secure.

Learn more about our security and privacy policies.